Redirect After Submission

Ensuring a seamless and professional user journey after a form submission is vital for any online presence. The Redirect After Submission feature in Lumo allows you to automatically send users to a specific URL upon successful completion of your Lumo, providing a smooth transition from form filling to the next desired action.

This guide explains the benefits of this feature and how to set it up within your Lumo project.

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Why Use a Post-Submission Redirect?

Instead of relying solely on the default "Success Page," a redirect opens up possibilities for enhanced user experience and powerful integrations:

• Seamless Funnels: Direct users immediately to the next step in your process, such as a thank-you page on your main website, a product download page, or a registration confirmation.
• Integrating Payment: It is particularly useful if your Lumo is used for an order or registration and you need to direct the user immediately to a payment page (e.g., PayPal, Stripe, or a dedicated checkout URL).
• External Tracking: Send users to a dedicated tracking URL to log conversions in external analytics platforms (e.g., Google Analytics, Facebook Pixel) with greater precision.
• Personalization: By including response parameters in the redirect URL, you can display personalized content on the destination page based on the specific submission.
• Professional Branding: Maintain a consistent brand experience by ensuring users land on your own domain after interacting with the Lumo.

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How to Set Up Redirect After Submission

1. Navigate to Project Settings: In the Lumo editor, go to the Project Settings section for the Lumo you wish to modify.
2. Locate the Redirect Option: Find the setting labeled "Redirect after successful submission."
3. Enter the Destination URL: Input the full URL (e.g., https://www.yourwebsite.com/thank-you) where you want the user to be sent.
4. Select Parameters (Optional): You can check the boxes to automatically append the project ID and reply ID to the URL as query parameters.

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Passing Response Data with URL Parameters

For more advanced use cases, such as connecting the Lumo submission with a payment system or another external platform, you can include dynamic data about the submission in the redirect URL.

How the Parameters Work:

When you check the options in the settings, the system will automatically append the parameters to your chosen URL using the format:

?reply_id={Reply ID}&project_id={Project ID}

• Example Resulting URL: If your base URL is https://www.yourwebsite.com/confirmation and the feature is enabled, the user will be redirected to: https://www.yourwebsite.com/confirmation?reply_id=12345&project_id=67890

Why is This Useful?

By automatically passing the reply_id and project_id, your external system (like a payment page) can:

• Lookup Submission Details: Use the unique IDs to retrieve the full submission content (e.g., the items ordered, the customer's name and email) from your Lumo account via a webhook or internal system. This links the payment transaction directly to the form data.
• Show Confirmation: Display a specific confirmation message or ticket number to the user that is linked back to their submission ID.
• Prevent Duplicate Actions: Use the ID to confirm that the specific submission has already been processed by your system.

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By leveraging the Redirect After Submission feature and its dynamic parameters, you ensure a sophisticated user flow and empower your Lumo forms to become an even more integrated part of your overall digital strategy, from lead capture to payment processing.